Manufacturer · China
LaserPecker: all devices
LaserPecker is the laser engraver brand of Shenzhen Hingin Technology and specialises in compact, portable devices that are often controlled via an app. The brand grew large through several very successful crowdfunding campaigns. There is a German shop and a German help centre, but according to the shop, orders are shipped from the USA; in return there is a 24-month warranty on main components.
In the wiki: 2 Devices in 1 Category.
Laser
| Model | Price | Price range |
|---|---|---|
| LaserPecker LP4 | €1,199 | €1,000 to €1,500 |
| LaserPecker LP5 | €2,499 | €1,500 to €3,000 |
Pros and cons of LaserPecker
Pros
- 24 months warranty on main components including the laser module
- German shop and German-language help centre
- Many independent reviews with mostly good results
- Compact, portable devices, also for large or irregularly shaped workpieces
Cons
- Ships from the USA according to the shop, no EU warehouse mentioned
- Contradictory warranty details in the shop
- Small work areas compared with open gantry lasers
- Replies to complaints are sometimes very slow
Facts
| Headquarters | Shenzhen, China |
|---|---|
| Founded | 2017 |
| Parent company | Shenzhen Hingin Technology Co., Ltd. |
| Products | Portable laser engravers (LP1 to LP5), LX series |
| Warranty | 24 months on main components including the laser module |
| Support in German | Yes, German shop and help centre |
| Trustpilot | 4.6 out of 5 (1,393 reviews, as of 10/2026) |
History
Hingin Technology was founded in Shenzhen in 2017, according to 36Kr by former Huawei engineers, and markets its devices under the name LaserPecker. From 2019, the company funded new models through Kickstarter and other platforms: the LaserPecker Pro was funded after 14 minutes in November 2019, the LaserPecker 2 is regarded as one of the most successful tech campaigns of its year, and the LaserPecker 4 raised around US$5.57 million in 2023. In total, according to 36Kr, around 300 million yuan came in through crowdfunding by 2024, and according to the same report annual revenue approached 500 million yuan. The range includes portable devices (LP1 to LP5) and the foldable LX series; according to the manufacturer's profile, Hingin has over 50 employees in research and development and is certified to ISO 9001 and ISO 14001.
Customer support and warranty
Support runs via a ticket system and a help centre that is also available in German (support.laserpecker.net/hc/de), plus email (support@laserpecker.com), live chat on weekday mornings (CET) and a US phone number. According to its own statement, the German shop de.laserpecker.net ships from a warehouse in the USA, and no EU warehouse is named. According to the warranty terms, 24 months apply to main components including the laser module (LP and LX series), 12 months to important accessories and 3 months to the power supply and cables; elsewhere in the shop it sometimes says "1 year". On Trustpilot, LaserPecker has 4.6 out of 5 stars from 1,393 reviews (as of October 2026), with competent staff and ease of use praised and slow replies and shipping delays criticised; according to Trustpilot, a reply to negative reviews typically takes over a month.
Environment and commitment
According to the manufacturer profile, Hingin is certified to ISO 14001 (environmental management); no specific environmental or recycling programmes are mentioned.
Criticism and problems
No major documented problems found. We are not aware of any recalls or authority notices for LaserPecker devices (as of 10/2026). Relevant for buyers in Germany: the German shop says it ships from the USA, and the warranty information in the shop is contradictory (1 year and 2 years). According to the terms, warranty service is only available in the region where the device was bought.
Sources (10)
Research as of 10/2026. Information on support and reviews changes; please report errors via the Contact form.
Official help and wiki: LaserPecker Help Center