Manufacturer · China
QIDI Tech: all devices
QIDI Tech is a manufacturer from Zhejiang province that has specialised in enclosed FDM printers with a heated chamber for engineering filaments (X-Max 3, Q1 Pro, Plus4, Q2, Max4). The printers run on modified Klipper and are considered robustly built. Support is rated mostly positively in user reports, but firmware and profiles often need refinement on new models.
In the wiki: 6 Devices in 1 Category.
3D printers (filament)
| Model | Price | Price range |
|---|---|---|
| Qidi Q2 | €499 | €400 to €800 |
| Qidi Plus4 | €699 | €400 to €800 |
| Qidi Plus5 | €749 | €400 to €800 |
| Qidi Max4 | €1,099 | €800 to €1,500 |
| Qidi Q1 Pro discontinued | no longer on sale | €400 to €800 |
| Qidi X-Max 3 discontinued | no longer on sale | €800 to €1,500 |
3D printers (filament) from QIDI Tech in detail · All 3D printers (filament) at a glance
Pros and cons of QIDI Tech
Pros
- Specialised in enclosed printers with a heated chamber for engineering filaments
- Support is mostly described as quick and helpful in user reports
- EU warehouse with delivery without customs duty
- Klipper base with published source code and open configuration
Cons
- New models often have software and firmware weaknesses at first
- Support hours follow the Chinese time zone, no explicitly German support
- Smaller community than the big brands
- Little public company data (size, revenue)
Facts
| Headquarters | Ruian (Wenzhou), Zhejiang, China |
|---|---|
| Founded | 2014 |
| Production | 15,000 m² of production, up to 50,000 printers per year (according to the manufacturer) |
| Software | QIDI Studio, customised Klipper with Fluidd |
| Warranty | up to 2 years for EU consumers |
| Support in German | not explicitly stated |
| Shop/warehouse EU | yes, EU shop and EU warehouse |
History
QIDI Tech was founded in 2014 by a small team of engineers; according to CB Insights, the company is based in the Ruian economic development zone near Wenzhou. By its own account, QIDI was the first Chinese 3D printer manufacturer to work directly with Amazon and has a production area of 15,000 m², a development centre of 1,000 m² and an annual capacity of 50,000 printers. The brand became known with the X series (X-Plus, X-Max); later the Q1 Pro and Plus4 followed, and in 2025 the Q2 with the QIDI Box multicolour unit and the Max4. According to CB Insights, QIDI has raised around US$14.4 million in venture capital, including from JOY Capital. Headcount and revenue are not published.
Customer support and warranty
Support requests go through the support page and model-specific email addresses; support staff first try to solve problems by email and software update and send replacement parts free of charge in warranty cases. The team can be reached Monday to Saturday 8:30 am to 5:00 pm Chinese time (GMT+8), and there are also Discord, a Facebook group, a wiki and repair videos; explicitly German-language support is not stated. QIDI has an EU warehouse, from which printers arrive in 3 to 7 working days without customs fees according to the manufacturer, and grants EU consumers up to 2 years of warranty (as required by law), excluding wear parts. On Trustpilot, QIDI has 4.4 out of 5 from 662 reviews (as of October 2026); quick, helpful replies and spare parts are often praised, while hardware faults and slow help with complex problems are criticised.
Environment and commitment
QIDI publishes the customised Klipper and Moonraker sources for its printers on GitHub (e.g. Plus4).
Criticism and problems
Specialist reviews criticise that new models reach the market too early: in December 2024 igor'sLAB wrote of many teething problems for early buyers of the Plus4, non-optimal Klipper macros, a camera advertised as 1080p that only works at 640 x 480, and a chamber heater throttled to 40%. Many of these points have been improved through firmware and profile updates. We are not aware of any recalls or legal disputes (as of 10/2026).
Sources (11)
Research as of 10/2026. Information on support and reviews changes; please report errors via the Contact form.
Official help and wiki: QIDI Wiki